​What type of information is collected?

We receive, collect and store all the information you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet, login, email address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, the duration of individual visits to specific pages, information about the interaction with pages, and the methods used to exit the page. We also collect personally identifiable information (including name, email, password, communications); payment information (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

 

How do we collect information?

When you make a transaction on our website, we collect personal information you give us as part of the process – such as your name, address and email address. Your personal information will only be used for the specific reasons set out above.

 

Why do we collect this type of personal information?

We collect this type of non-personal and personal information for the following purposes:

1. In order to provide and operate the Services;

2. To provide our users with ongoing customer support and technical support;

3. To be able to contact our visitors and users with general or personalized service-related messages and promotional messages;

4. To create aggregate statistical data and other aggregated and/or derived non-personal information that we or our business partners may use to provide and improve our respective services; 

5. To comply with applicable laws and regulations.

 

How do we store, use, share and disclose your personal information?

Our business is on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored via Wix.com data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company comply with the standards set by PCI-DSS under the administration of the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure that our store and its service providers handle credit card information securely.

 

How do we communicate with the visitors to our website?

We may contact you to notify you about your account, resolve problems with your account, resolve a dispute, collect fees or monies owed to you, or to get your opinion through surveys or questionnaires, send updates about our business, or anything else that may be necessary to contact you about to enforce our user agreement, applicable national law and any other agreement we may have with you. For these purposes, we may contact you via e-mail, telephone, SMS and post.

 

How can your visitors withdraw their consent?

If you no longer want us to process your data, please contact us atsophiebuch@protonmail.com

 

Privacy Policy Updates

We reserve the right to change this privacy policy at any time, so please review it often. Changes and clarifications take effect immediately after publication on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances (if any) we use and /or pass them on. 

 

Questions and your contact information

If you wish to access, correct, amend or delete any personal information we hold about you, we encourage you to contact us atsophiebuch@protonmail.comor send us mail to Mejlgade 46b, the backyard,1st & 2nd floor.